All patients affected by cancer and their whānau have equitable and coordinated access to appropriate medical, allied health and supportive care services, in accordance with Guidance for Improving Supportive Care for Adults with Cancer in New Zealand.
People affected by cancer have their supportive care needs regularly assessed at each point in the patient pathway.
People affected by cancer and their whānau are proactively linked to services which are able to support their cultural and spiritual needs, including Māori and Pacific Health Providers.
Alignment between palliative care and cancer care should occur to ensure a seamless transition for the person affected by cancer which is supported by inter-professional planning and reflects palliative care as a whole system responsibility.
Formalised agreements and processes are implemented to enable primary, secondary and tertiary care services and NGOs to work collaboratively to proactively meet the supportive care needs of people affected by cancer.
Communications between health care providers includes the person’s name, date of birth, NHI and contact details and are ideally electronic.
Information about supportive care assessments and interventions is documented in the patient’s health record.
The person affected by cancer and their whānau are involved with treatment and care planning by all agencies.
Meaningful and sustained relationships are established with iwi and mana whenua, and Taura Here in the area.
The physical environment enables conversations and therapeutic interventions to be undertaken in a manner that meets the privacy and cultural needs of people affected by cancer.
Service delivery planning is undertaken in a co-design manner so that it is inclusive of people affected by cancer and the broader health and supportive care team.
Proposed service changes take account of the potential impact on the supportive care needs of people affected by cancer, with equity assessments undertaken at all stages of the process.
Ethnicity data is collected by all services involved in a person’s care.
Equity: Service design incorporates the principles of Whānau Ora, ensuring that an inter-sectoral approach for service provision is utilised.
Last updated October 2016